Skip to content

Resources

Resources and insights

Explore the ideas, products and thinking behind Whatnxt, from how our products learn to how they become part of a connected business ecosystem.

  • Inside Whatnxt: Building an Ecosystem of AI Solutions 
    Agents at Work 6 min

    Inside Whatnxt: Building an Ecosystem of AI Solutions 

    Most businesses have no shortage of data sitting inside Salesforce. There are customer records, leads, opportunities, contact details, sales activities and years of information gathered by different teams at different points in the customer journey. From the outside, it can look like a complete picture of the business.

    6 min
  • The New Skill: Knowing What to Delegate to AI 
    AI in the Workplace 6 min

    The New Skill: Knowing What to Delegate to AI 

    The hardest part of using AI at work may not be figuring out what it can do. It may be deciding what you are comfortable letting it do. Let us think about how delegation normally works. A manager might ask someone to prepare a report but still want to look at it before it goes out.

    6 min
  • From AI Assistant to AI Coworker: How Work Is Changing
    AI in the Workplace 5 min

    From AI Assistant to AI Coworker: How Work Is Changing

    We spent years teaching computers how to follow instructions. The interesting part begins when they start understanding what needs to be done next.

    5 min